Mail — Runbook

Operational procedures for Mail.

Common tasks

Check service health

# TODO: health check command(s)

Restart the service

# TODO: restart command(s)

Incident response

During an incident

1. Confirm scope and impact.
2. Check health and recent changes.
3. Escalate per Contacts if unresolved.

Maintenance

Patching, upgrades, routine maintenance windows.

Known issues

• TBD